RETURN POLICY

customer satisfaction is very important to me—i want you to love each + every one of your pieces as much as i do. if you are not 100% satisfied with your purchase, please let me know! i am grateful to hear your feedback + find new ways to improve! 

all returns must be made within 10 days of delivery for a refund or 15 days for an exchange or store credit. all item(s) will be inspected upon arrival + must be in new , unused condition to qualify. shipping costs will not be refunded + are the responsibility of the buyer. 

if you'd like to return or exchange any item(s) from your order please feel free to contact me—elshejewelry@hotmail.com or by using the contact form below + be sure to include your invoice number. i will reply with a return/exchange form.

ALL ITEMS PURCHASED ON SALE OR USING A PROMOTION CODE ARE FINAL SALE AND CANNOT BE EXCHANGED.

please feel free to contact me at any time if you have any additional questions regarding my shop policies.